Online Services offered by
City & County of Philadelphia

Online Services offered by
Commonwealth of Pennsylvania

More services available here

Frequently asked questions from City & County of Philadelphia

How can I pay my parking ticket?

Featured in Pay for Parking Citation, City & County of Philadelphia

You can pay your parking ticket:  

  • By mail: Check or money order should be made out to “City of Philadelphia” and include the ticket number being paid. Do not send your check to the Philadelphia Parking Authority. Please mail them to:

         Parking Violations Branch
         P.O. Box 41818
         Philadelphia, PA 19101-1818
  • In person: You can pay your parking citations in person at the Parking Violations Branch located at 913 Filbert Street, Philadelphia, PA 19107 from 8:00 AM – 8:00 PM on Weekdays and 9:00 AM – 1:00 PM on Saturday.
  • By phone: Call (888) 591-3636 to pay by Visa or Mastercard. After the voice response system introduction, press “1″ and have your credit card information ready. This service is available 24 hours a day, seven days a week.

Who is eligible to get a residential parking permit sticker in Philadelphia?

Featured in Renew Residential Parking Permit, City & County of Philadelphia

To be eligible for a Residential Permit Parking sticker in Philadelphia, your vehicle must display Pennsylvania license plates and be registered to your home address within the area’s permit parking district. You must provide PPA with proof of vehicle registration; along with proof of resident in the form of the following.  All documents must reflect apartment number when applicable.

The vehicle registration requirement can be waived if you drive a company car (including a leased company car), or if you are in the military service.

What is the annual fee for residential parking permits in Philadelphia?

Featured in Renew Residential Parking Permit, City & County of Philadelphia

The annual fee for a Philadelphia residential parking permit per household is as follows:

1st vehicle in household – $35 annually
2nd vehicle in same household – $50 annually
3rd vehicle in same household – $75 annually
4 or more vehicles in same household – $100.00 each annually

How can I pay my bill?

Featured in Pay Water Bill, City & County of Philadelphia

Mail - Mail in the return portion of your bill with a check or money order made payable to the Water Revenue Bureau (Bureau), P.O. Box 41496, Philadelphia, PA 19101-1496.

Zip Check - You may authorize your bank to electronically transfer payment from your bank account to the Bureau for your monthly bills on a regular basis.

Bank by Phone - This is similar to the Zip Check except you authorize your bank each month to electronically transfer payment from your bank account to the Bureau.

Credit Card - you will need your 16 digit water/sewer account number. (Note: The service provider, charges a fee for this service)
via internet
via phone - call 1-877-309-3709 to access an interactive voice response system

E-Check - you will need your 16 digit water/sewer account number, your bank's nine digit routing number and your savings or checking account number (Note: The service provider, charges a fee for this service)
via internet at www.phila.gov, in the Make a Payment block, click on Pay Water Bill

In Person - You can pay your bill in person at one of the three authorized customer service locations.

Center City Philadelphia
Municipal Services Building, 1401 JFK Blvd., Concourse Level
Office Hours: 8:00 a.m. to 5:30 p.m., Mon. thru Fri.

Northeast Philadelphia
Northeast Shopping Mall, 9239 Rear Roosevelt Blvd
Office Hours: 8:30a.m. to 5:00 p.m., Mon. thru Fri.

North Philadelphia
2761 N. 22nd Street
Office Hours: 8:30 a.m. to 5:00 p.m., Mon. thru Fri.

*The Water Revenue Bureau is not responsible for payments made at any location other than the authorized payment locations listed above. 

I just purchased a property, how do I get the name changed on the account?

Featured in Pay Water Bill, City & County of Philadelphia

If you are a new property owner, you should take the following steps to receive water service: 

  • If your deed is recorded, your account will be updated and you will begin to receive bills in your name. This should take place in approximately 30 days. If it's been longer than 30 days or the buyer would like to make sure WRB receives the information they can fax the top copy of the Settlement statement to WRB at (215) 686-0199 or (215) 686-6852.
  • If your deed is not recorded and it is essential that you receive the bill in your name, present your settlement sheet to the Water Revenue Bureau.
  • If there is no meter on the property, a meter must be installed within 30 days after the settlement date.
  • Property owners who rent out their property need to meet specific licensing and permitting as required by the Department of Licenses & Inspections.

Who is eligible for Unemployment Compensation in Pennsylvania?

Featured in Apply for Unemployment Insurance Benefits, Commonwealth of Pennsylvania

Any unemployed person may file a claim for UC benefits in Pennsylvania. Your eligibility is based on the information provided by you and your employer(s) after you file an application for UC benefits.

Following your application for benefits, there are three basic steps to determining eligibility for UC benefits:

  1. Financial Eligibility:
    The first step is determining whether you are financially eligible for benefits. In other words, did you earn sufficient wages and credit weeks in employment covered by the PA UC Law? Services performed by an individual for remuneration are deemed to be covered employment unless otherwise designated under the PA UC Law. For example, agricultural labor and domestic services performed in a private home are specifically exempt from coverage under the PA UC Law. Services performed in self-employment are likewise not covered, because they do not constitute "employment" under the PA UC Law. After you file, you will receive a notice of financial determination indicating whether you are financially eligible.
  2. Benefit Eligibility:
    If you have been determined to be financially eligible, the second step involves the nature of your job loss or separation. In other words, are you out of work through no fault of your own? This decision is based on the information you supply when you file for benefits, and information collected from your former employer.
  3. Maintaining Eligibility:
    The third qualifier to receiving UC benefits involves meeting various tests on a week-to-week basis. For example, you must be able and available to accept suitable work, not refuse work when offered without good cause and participate in reemployment services if required.

    You'll also have to register for employment-search services at www.pacareerlink.pa.gov within 30 days after filing an application for benefits and actively seek work during each week that you claim UC benefits.

What kind of care is available?

Featured in Apply for Medicaid Online, Commonwealth of Pennsylvania

 

  • Physical Health Options
  • Mental Health/Substance Abuse Services Options

How can I check the status of my Medical Assistance claims?

Featured in Apply for Medicaid Online, Commonwealth of Pennsylvania

 

The Provider Claim Inquiry window in the PROMISe™ Provider Portal is used to search claims, view original claims by ICN, and check the status of one or more claims. Regardless of submission media, you can retrieve all claims associated with your provider number. A search can be narrowed by specifying the ICN, recipient ID number, patient account number, date range, or claim status criteria. You can perform a search only for claims submitted by your provider number and service location(s).

Note: When performing a claim inquiry for claims submitted via a media other than the internet, please allow for processing time before the claim appears in the system. For example, if you submit your claims via paper, please allow 7 to 10 business days before performing a claim inquiry. Alternatively, you may also contact the Provider Service Center at 1-800-537-8862 to inquire on the status of claims.

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, Commonwealth of Pennsylvania

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, Commonwealth of Pennsylvania

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, Commonwealth of Pennsylvania

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Which vehicles are eligible to renew license online?

Featured in Renew Vehicle Registration, Commonwealth of Pennsylvania

Most passenger vehicles that are currently insured (trailers do not require insurance) and trucks weighing 54,999 pounds or less are eligible to renew with the following exceptions:

  • Dealer registrations
  • Fleet vehicles
  • Suspended registrations
  • Apportioned vehicles
  • Farm Vehicles (Biennial certificates)
  • Seasonal registration
  • Disabled Veteran code
  • Taxi registrations
  • Limo registrations
  • Bus registrations

How to Pay for Parking Citation Online in the City & County of Philadelphia?

You can access all the information on how to Pay for Parking Citation Online here.

How to Pay a Red Light Violation Online in the City & County of Philadelphia?

You can access all the information on how to Pay a Red Light Violation Online here.

How to Renew Residential Parking Permit Online in the City & County of Philadelphia?

You can access all the information on how to Renew Residential Parking Permit Online here.

How to Renew Business License Online in the City & County of Philadelphia?

You can access all the information on how to Renew Business License Online here.

How to Get a Library Card Online in the City & County of Philadelphia?

You can access all the information on how to Get a Library Card Online here.

How to Apply for a Business License Online in the City & County of Philadelphia?

You can access all the information on how to Apply for a Business License Online here.

How to Pay Water Bill Online in the City & County of Philadelphia?

You can access all the information on how to Pay Water Bill Online here.

How to Pay for Traffic Citation Online in the City & County of Philadelphia?

You can access all the information on how to Pay for Traffic Citation Online here.

How to Apply for Unemployment Insurance Benefits Online in the City & County of Philadelphia?

You can access all the information on how to Apply for Unemployment Insurance Benefits Online here.

How to Apply for Medicaid Online Online in the City & County of Philadelphia?

You can access all the information on how to Apply for Medicaid Online Online here.

How to Corona COVID-19 Response Online in the City & County of Philadelphia?

You can access all the information on how to Corona COVID-19 Response Online here.

How to Renew Vehicle Registration Online in the City & County of Philadelphia?

You can access all the information on how to Renew Vehicle Registration Online here.

How to Driver License Renewal Online in the City & County of Philadelphia?

You can access all the information on how to Driver License Renewal Online here.

How to Register to Vote Online in the City & County of Philadelphia?

You can access all the information on how to Register to Vote Online here.

How to Apply for Medical Marijuana ID Card Online in the City & County of Philadelphia?

You can access all the information on how to Apply for Medical Marijuana ID Card Online here.

ADAD

Community Q&A

You can ask any questions related to services from this location here. We will try to answer them soon! You can choose the option of "Post as Guest" below to post anonymously.


papergov

Papergov is the leading place to discover & act on all local government services.

papergov

Papergov is the leading place to discover & act on all local government services.

© 2021, Openly Technologies, Inc.