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Frequently asked questions from City of Hillsboro

What is the penalty for late payment of parking tickets in Hillsboro, OR?

Featured in Pay Parking Citation, City of Hillsboro

Tickets not paid in full within 10 business days of issuance will double in fine amount.

How can I appeal for a citation in Hillsboro, OR?

Featured in Pay Parking Citation, City of Hillsboro

If you feel the ticket was issued in error, an appeal can be made within 30 days of the issue date by:

  • Appearing in court and present your case to the judge in person.  Court is held on Tuesdays at either 8:30 a.m. or 10:00 a.m.  Please bring the ticket and your ID and check in with the clerk before entering the courtroom.
  • By submitting a written explanation along with the fine amount. The amount of fine must be posted in the form of a check in full for the explanation to be considered.  If the Judge dismisses your citation, the check will be mailed back to you without processing.

How much is a typical residential utility bill?

Featured in Pay Utility Bill, City of Hillsboro

Hillsboro city utility Bill includes charges for sanitary sewer, surface water management (SWM), transportation, and water services provided by the City and Water Clean Services. Fix and use charges are included in Utility Bills. 

On a typical residential utility bill, the following are the list of charges and how they are calculated.

Sanitary Sewer Fixed Charge: Nearly all residential customers are assigned 1 EDU. The fee is calculated on the number of equivalent dwelling units (EDU). The number of EDU is multiplied by the rate per EDU. 

Sanitary Sewer Use Charge: A typical residential customer has a sewer use average of 8 ccf (100 cubic feet) per month. The fee is calculated on the sewer use average. Sewer use is multiplied by sewer use rate per ccf.

Sanitary Sewer Local Service Fee: Nearly all residential customers are assigned 1 EDU. The fee is calculated on the number of equivalent dwelling units (EDU). The number of EDU is multiplied by the rate per EDU. 

Surface Water Management Fixed Charge: Nearly all residential customers are assigned 1 ESU. The fee is calculated on the number of equivalent service units (ESU).  The number of ESU is multiplied by the rate per ESU. 

Surface Water Management Local Service Fee: Nearly all residential customers are assigned 1 ESU. The fee is calculated on the number of equivalent service units (ESU).  The number of ESU is multiplied by the rate per ESU. 

Transportation Utility Fee: This fee is based on the number of roadway trips generated by a property.  For residential customers, the amount of trips is the same for each dwelling unit and the fee is a flat rate per dwelling unit. 

Water Fixed Charge: Most residential customers have a 5/8 inch meter. A charge is based on meter size. The fee is calculated on the size of the meter serving the property.  

Water Use Charge: This fee is based on the actual water use registered by the water meter each month. Water use is measured in 100 cubic feet (ccf). One ccf equals about 748 gallons.  A typical residential customer uses 8 ccf of water per month. The water use is multiplied by the water use rate. 

Community Service Fee: The fee was created to help fund park development and construction in the South Hillsboro area. This fee is a flat fee and is only charged to customers residing in the designated South Hillsboro area. 

How can I change the online payment password of my utility billing?

Featured in Pay Utility Bill, City of Hillsboro

  For this query please contact the staff of Utility Billing at 503-681-6163 to have changed your password.  

Can I get my fine reduced when paying online?

Featured in Pay for Traffic Citation, State of Oregon

No. By paying online, you are entering a no contest plea and will be responsible for the full amount of the fine.​

How soon will my payment show up on my court case?

Featured in Pay for Traffic Citation, State of Oregon

The case will record receipt of the payment within 24 hours.

How soon after receiving a citation for a violation will I be able to pay it online?

Featured in Pay for Traffic Citation, State of Oregon

It may take as much as 10-15 days for a citation to be available for online payment. Parking citations in Multnomah County (Portland area) take at least 48 hours to be available for online payment.​

Who can register to vote in Oregon?

Featured in Register to Vote, State of Oregon

To register to vote in Oregon, you must be:

  • A U.S. citizen
  • A resident of Oregon
  • At least 16 years old
  • If you are not yet 18 years of age, you will not receive a ballot until an election occurs on or after your 18th birthday.​​

What happens after I file my initial Unemployment Insurance claim?

Featured in Apply for Unemployment benefits, State of Oregon

Whether you file online or by phone, the Oregon Employment Department (ED)staff need to process the application. This can take a few days when workload is heavy.  Once your application is processed, theY will mail you a Wage and Potential Benefit Report
 
On the first Sunday or Monday after you filed your application, file a claim for the prior week. You can file your claim for the prior week  online or by phone on our Weekly Claim Line. You need to file a weekly claim for each week you are unemployed and wish to receive benefits, including your first or “waiting week.“
 
If there are any issues on your claim to investigate, be sure to respond to all letters or phone messages right away. Continue to make your weekly claims while the investigation is taking place. If you don’t make a weekly claim, we can’t begin the investigation. It can take three to four weeks to complete the investigation. 
 
You may be scheduled to attend a meeting at a WorkSource Oregon center. If you do not go, your benefits will be delayed while your case is being investigated.  Depending on the reason you didn’t go, your benefits could be denied. 

What happens when I apply here?

Featured in Apply for Medicaid Online, State of Oregon

 By applying here, you can find out what application is best for you and your family in order to get health coverage. Depending on your family size and income, this could mean creating an account and filling out an application right here, or heading over to HealthCare.gov (the federal health insurance marketplace) to apply.
 

Do I apply here for health coverage?

Featured in Apply for Medicaid Online, State of Oregon

 By applying here, you are submitting an online application for the Oregon Health Plan (OHP). OHP is Oregon’s Medicaid program that offers free or low-cost health coverage for individuals and families who qualify. You can apply for OHP at any time. There is no “open enrollment” period for OHP. 

I don’t know where to apply. How can I find out?

Featured in Apply for Medicaid Online, State of Oregon

 Start by answering the “pre-screening” questions, this will tell you the best application for you and your family. This could mean applying right here, or heading over to HealthCare.gov to apply.
If you fill out an application here, but don’t qualify for OHP, we’ll securely send your application information to HealthCare.gov. At HealthCare.gov, you can shop and enroll in private health insurance and find out if you qualify for tax credits to help pay the cost.
Likewise, if you fill out an application at HealthCare.gov, but qualify for OHP, HealthCare.gov will securely send your application information to us and we’ll contact you with more information.
 

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of Oregon

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of Oregon

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of Oregon

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Where can I find details of all COVID-19 cases in Oregon State?

Featured in Corona COVID-19 Response, State of Oregon

You can access the information about all Coronavirus (COVID-19) cases of the State of Oregon here.

How to Pay Parking Citation Online in the City of Hillsboro?

You can access all the information on how to Pay Parking Citation Online here.

How to Pay Utility Bill Online in the City of Hillsboro?

You can access all the information on how to Pay Utility Bill Online here.

How to Register for Recreational Activity Online in the City of Hillsboro?

You can access all the information on how to Register for Recreational Activity Online here.

How to Renew Pet License Online in the City of Hillsboro?

You can access all the information on how to Renew Pet License Online here.

How to Pay for Traffic Citation Online in the City of Hillsboro?

You can access all the information on how to Pay for Traffic Citation Online here.

How to Check Voter Registration Online in the City of Hillsboro?

You can access all the information on how to Check Voter Registration Online here.

How to Apply for Medical Marijuana ID Card Online in the City of Hillsboro?

You can access all the information on how to Apply for Medical Marijuana ID Card Online here.

How to Renew Vehicle Registration Online in the City of Hillsboro?

You can access all the information on how to Renew Vehicle Registration Online here.

How to Register to Vote Online in the City of Hillsboro?

You can access all the information on how to Register to Vote Online here.

How to Apply for Unemployment benefits Online in the City of Hillsboro?

You can access all the information on how to Apply for Unemployment benefits Online here.

How to Apply for Medicaid Online Online in the City of Hillsboro?

You can access all the information on how to Apply for Medicaid Online Online here.

How to Corona COVID-19 Response Online in the City of Hillsboro?

You can access all the information on how to Corona COVID-19 Response Online here.

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