Frequently asked questions from City of Sterling Heights

What happens if I don’t pay my water bill in Sterling Heights, MI?

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The City of Sterling Heights will not shut water off for non-payment. If a current bill is not paid by the due date, a 1-time late fee of 6% of the charges is added to the account.

Any bills that become 179 days past due are removed from the water account and put on the property taxes with an additional 17% penalty assessed for this action.

When are Utility bills due in Sterling Heights, MI?

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The billing period for single-family residential customers is quarterly, all other customers are billed monthly. All bills shall be due and payable twenty (20) days from the date thereon. 

What happens if I don’t pay my water bill? Will my water be shut off?

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The City of Sterling Heights will not shut water off for non-payment. If a current bill is not paid by the due date, a 1-time late fee of 6% of the charges is added to the account. Any bills that become 179 days past due are removed from the water account and put on the property taxes with an additional 17% penalty assessed for this action.

What information is required to apply for unemployment insurance claims in Michigan?

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You will need the following information to file a claim for unemployment insurance in Michigan: 

  • Your social security card,
  • Your state issued driver’s license or ID card number or your MARVIN PIN (if you have one),
  • The names and addresses of employers you worked for during the past 18 months along with your quarterly gross
    earnings,
  • The last date of employment with each employer,
  • Your most recent employer’s Federal Employer ID number (FEIN) (especially if you have not filed a claim within the
    last three years or have been employed for less than six months) and Employer Account Number (EAN). Depending
    on your situation, knowing the account number may speed up the processing of your claim.
  • If you are not a U.S. citizen or national, you will need your Alien Registration card and the expiration date of your
    work authorization.

What are the symptoms of COVID-19?

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The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

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You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

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If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html