Frequently asked questions from City of Springfield

How is real property assessed in Illinois?

Featured in Pay Property taxes, County of Sangamon

The required assessment level for tax purposes on any parcel of real property in any county is 33 1/3 percent of the property's fair market value, excluding farm­land and farm buildings.

What are other options to make my property tax payment?

Featured in Pay Property taxes, County of Sangamon

In-Person Payments May be made at the Sangamon County Treasurer's Office no later than each installment due date at 5:00 pm to avoid late penalty. Both cash and checks are accepted as payments until 5:00 pm on November 8, 2018. The following are acceptable methods of payment: cash, money order, credit card with a convenience fee or cashier/certified checks .Mail Payments Must be postmarked no later than the installment due date to avoid late penalty. Payments in the form of check should be mailed to : Sangamon County Collector P.O Box 19400 Springfield Il 62794-9400 E -check Payments On Line Via the Internet E-check payments may be made via the internet at Tax.Co.Sangamon.il.us no later than each installment due date to avoid late penalty. Internet payment can be made from May thru November 2, 2018 via the above noted website. Please have your parcel identification number or property address available and the routing and transit number and bank account number when making a payment via the internet. No convenience fee is charged for using the site. Credit or Debit Card Payments On Line Via the Internet Credit or debit card payments may be made via the internet at

How do I appeal the assessed value of my property?

Featured in Pay Property taxes, County of Sangamon

Please note here that you are appealing the assessed value of your property and not your property taxes. If you feel your property is valued incorrectly, you should start by contacting your township assessor. Review the property information with your assessor to be sure all information is correct. If you have had a recent purchase or have had an appraisal done for your property, you may also provide this to your assessor for review. If you cannot resolve your differences with the assessor, you may then file an assessment complaint with your local county's Board of Review. The appeal documents are available in the Supervisor of Assessment’s Office and the filing period typically begins July 1 and ends 30 days following the date of published notice of assessment changes for your township each year. Check with your Supervisor of Assessments Office to verify your filing period. As with the multiplier appeal previously discussed, evidence must be filed with your complaint to support your position. A set of detailed rules for filing an assessment complaint is available in the Supervisor of Assessments Office.

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of Illinois

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of Illinois

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of Illinois

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

How long can I receive unemployment benefits in Illinois?

Featured in Apply for Unemployment Insurance, State of Illinois

​Assuming you are eligible, it is possible to receive as many as 26 weeks of benefits within your benefit year.  The Monthly Base Amount (WBA x 26) is the total gross amount of money you will receive (not including dependent allowance).  

Why did I get an overpayment notice from the Illinois Department of Employment Security (IDES)?

Featured in Apply for Unemployment Insurance, State of Illinois

Overpayments generally occur due to under-reporting of wages when certifying or a deny determination for an issue that retroactively disqualifies benefits already received.  Contact Claimant Services at 800-244-5631 for questions and info on appeal rights. 

If IDES has determined that you have been improperly paid unemployment insurance benefits, the amount of the overpayment will appear on the Notice of Reconsidered Determination and Recoupment Decision. By law, you must repay the entire amount you owe [Section 900 of the Illinois Unemployment Insurance Act (820 ILCS 405/900)]. If you are unable to pay the entire amount in one lump sum, you may enter into a monthly installment plan. 

How to Pay for Parking Citation Online in the City of Springfield?

You can access all the information on how to Pay for Parking Citation Online here.

How to Pay Library Fines Online in the City of Springfield?

You can access all the information on how to Pay Library Fines Online here.

How to Pay Property taxes Online in the City of Springfield?

You can access all the information on how to Pay Property taxes Online here.

How to Corona COVID-19 Response Online in the City of Springfield?

You can access all the information on how to Corona COVID-19 Response Online here.

How to Check Voter Registration Online in the City of Springfield?

You can access all the information on how to Check Voter Registration Online here.

How to Apply for Unemployment Insurance Online in the City of Springfield?

You can access all the information on how to Apply for Unemployment Insurance Online here.

How to Driver License Renewal Online in the City of Springfield?

You can access all the information on how to Driver License Renewal Online here.

How to Register to Vote Online in the City of Springfield?

You can access all the information on how to Register to Vote Online here.

How to Business Tax Registration Online in the City of Springfield?

You can access all the information on how to Business Tax Registration Online here.

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